The questions Iris is asked most, answered plainly

The date, the hour, how long and the road or hotel. Then either a name from On The Route or a sentence about the evening you have in mind. That is enough for Iris to come back with a companion, a figure and an arrival time in one reply.

A few hours is comfortable almost anywhere in these postcodes. Same evening works often near a station and is harder out on the Bath Road, where the arrival is by car. A day or two ahead gives you the widest choice of names. Friday and Saturday nights out here go earlier than people expect, so a name you have set your mind on is worth asking about a day ahead.

She comes to you. Every booking on this site is at your hotel, your flat or your house. There is no premises to visit and there never has been. That holds across all twelve districts, from the TW3 high street out to the terminals, and it does not change for a short booking.

It depends entirely on where here is. About fifty minutes from central London to TW3 on the Piccadilly line, half an hour from Waterloo to the river towns, an hour to the terminals. The time you are quoted includes all of that rather than pretending it away.

No. Whatever the journey involves is worked out before you agree and quoted as one figure in the confirmation. At the airport the three hour minimum exists because the travel sits inside the booking. It is one figure whether she is coming four miles or twenty, and it does not move for a late start or a weekend.

Her time, from the moment she arrives, and her companionship for the length of the booking. That is the whole of it. Nothing else is offered, listed or implied anywhere on this site. The same wording appears on the rates page and in the terms, and nothing on any other page contradicts it.

In person, handed to her in the first few minutes after she arrives, quietly. The figure is confirmed in writing before she sets off.

You can, at £250, and it works well if you are near a station and she is already in the area. Several companions will tell you honestly that an hour is not their best work when the journey out is long, and they are right to say so.

The booking moves. Send the flight number rather than a landing time in the first place and Iris will be watching the board anyway. Nobody has ever had a delay held against them here.

A companion arrives at a hotel the way any guest's visitor does, walks through the lobby and goes to the room. No hotel on this site has any arrangement with us and none is asked for one. Discretion is simply how it is done. Most of the town centre beds sit on Lampton Road and most of the airport ones along the Bath Road, and both are long used to visitors turning up in the evening.

Yes, and across Whitton, Feltham and most of this borough that is the usual booking, because the area is overwhelmingly residential. The check becomes the street and the door number. Flats above the high street, houses off the Great West Road and the residential roads of TW4 and TW5 are all ordinary bookings here.

Yes. Each one comes from a guest who actually booked, and what is published is a first name and a month rather than a full one. They are read before they go up, none of them is written here, and any companion can ask for one to go and it goes.

Yes, every set, checked against the woman in person before it is published. What is done to the images and what is never done is set out on the photo policy page. The face is softened in every set, which is true of all of them, so the pictures show her build, her colouring and how she carries herself rather than a clear face.

Her profile says so and gives the date she returns. Later dates can be held in advance, and Iris will offer two other names for the same sort of evening if you would rather not wait.

Later than people expect. The Piccadilly line runs to about half past midnight and all night on Fridays and Saturdays, and the Elizabeth line at Hayes runs well past twelve. The last train shapes the end of the night rather than ending it.

Yes, and regular guests usually do. Tell Iris the week rather than the night and she will build it around the companion's diary and your meetings, which is easier than arranging each evening separately.

Be where you said you would be, be sober enough to enjoy the evening, and treat her as you would treat anybody you had asked to dinner. That is the whole list and almost everybody manages it without being told.

The line. She answers the messages, arranges the evenings and knows the timetables and the traffic better than any map does. More about how this book is run is on the about page. The same person answers all week, she does not chase anybody who has written once, and she never writes to a guest who has not written first.